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Wired And Dangerous eBook
How Your Customers Have Changed And What To Do About It
idioma: inglês
Editor:
Berrett-Koehler Publishers, maio de 2011 ‧
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26,43€
10% DESCONTO
CARTÃO
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DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. This title provides a tested formula for restoring balance to the customer relationship by establishing what they call 'Service Calm'.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781605099767 |
| Editor: | Berrett-Koehler Publishers |
| Data de Lançamento: | maio de 2011 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Coleção: | Bk Business |
| Classificação Temática: |
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| EAN: | 9781605099767 |
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