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Judgment On The Front Line eBook
How Smart Companies Win By Trusting Their People
idioma: inglês
Editor:
Penguin Publishing Group, outubro de 2012 ‧
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8,45€
10% DESCONTO
CARTÃO
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DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
Front-line employees who deal directly with customers are the face of any organization. This title offers examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes and more.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781101561713 |
| Editor: | Penguin Publishing Group |
| Data de Lançamento: | outubro de 2012 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Formato e Compatibilidade: | |
| Classificação Temática: |
eBooks em Inglês
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Gestão e Organização
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| EAN: | 9781101561713 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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