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Humble Inquiry, 3rd Edition eBook

The Gentle Art Of Asking Instead Of Telling

de Peter A. Schein e Edgar H. Schein
idioma: inglês
Editor: Berrett-Koehler Publishers, julho de 2025 ‧
23,96€
21,56€
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Most leaders assume they're good communicators. What they're actually doingmost of the timeis telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust.

Humble Inquiry makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority.

What you'll find inside this fully updated third edition:
  • The ORJI cyclewhy conversations go wrong in a split second, and how to interrupt the pattern
  • A levels-of-relationship model to diagnose where your team isand how to move toward real openness and trust
  • Why hierarchy and tell culture actively undermine psychological safetyand what to do about it
  • A new chapter on humble inquiry in remote and hybrid work (spoiler: it worksand may work better)
  • Reader exercises, twelve mini case studies, and a discussion guide for teams

Best for: managers, leaders, coaches, healthcare professionals, and anyone navigating complex, interdependent teams. This is a mindset shift, not a script.

Foreword by Michael Bungay Stanier. Based on Edgar H. Schein's fifty years of research at MIT. Over 300,000 copies sold.

Humble Inquiry, 3rd Edition

The Gentle Art Of Asking Instead Of Telling

de Peter A. Schein e Edgar H. Schein

Propriedade Descrição
ISBN: 9798890570970
Editor: Berrett-Koehler Publishers
Data de Lançamento: julho de 2025
Idioma: Inglês
Páginas: 176
Tipo de produto: eBook
Formato e Compatibilidade:
Classificação Temática: eBooks em Inglês > Gestão > Gestão e Organização
EAN: 9798890570970
Acessibilidade: Ver características de acessibilidade indicadas pelo editor