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Emotional Value eBook
Creating Strong Bonds With Your Customers
idioma: inglês
Editor:
Berrett-Koehler Publishers, abril de 2000 ‧
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37,03€
10% DESCONTO
CARTÃO
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DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
This guide details five practices for adding emotional value not only for customers, but also for staff. It shows how to build an emotion-friendly service culture. By understanding the role emotions play, organizations can more effectively retain customers and staff.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781609943417 |
| Editor: | Berrett-Koehler Publishers |
| Data de Lançamento: | abril de 2000 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Formato e Compatibilidade: | |
| Classificação Temática: |
eBooks em Inglês
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| EAN: | 9781609943417 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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