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Designing Service Excellence
Designing Service Excellence eBook
People And Technology
Livro
eBook
idioma: inglês
Editor:
CRC PRESS, novembro de 2014 ‧
ver detalhes do produto
58,29€
10% DESCONTO
CARTÃO
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DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
The moment of truth-that instant when consumers experience and judge service quality-is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and fina
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781040053546 |
| Editor: | CRC PRESS |
| Data de Lançamento: | novembro de 2014 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Classificação Temática: |
eBooks em Inglês
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Política
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Política em Geral
|
| EAN: | 9781040053546 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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10%Designing Service ExcellenceTAYLOR & FRANCIS LTD74,34€ 10% CARTÃOportes grátis
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10%Designing Service ExcellenceTAYLOR & FRANCIS INC113,55€ 10% CARTÃOportes grátis
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10%Designing Service ExcellenceTAYLOR & FRANCIS LTD74,34€ 10% CARTÃOportes grátis
-
10%Designing Service ExcellenceTAYLOR & FRANCIS INC113,55€ 10% CARTÃOportes grátis