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Designing Service Excellence eBook
People And Technology
idioma: inglês
Editor:
CRC PRESS, novembro de 2014 ‧
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55,64€
10% DESCONTO
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DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
The moment of truth-that instant when consumers experience and judge service quality-is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and fina
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781439840474 |
| Editor: | CRC PRESS |
| Data de Lançamento: | novembro de 2014 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Formato e Compatibilidade: | PDF para ADE |
| Classificação Temática: |
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| EAN: | 9781439840474 |
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10%Designing Service ExcellenceTAYLOR & FRANCIS LTD70,29€ 10% CARTÃOportes grátis
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10%Designing Service ExcellenceTAYLOR & FRANCIS INC113,55€ 10% CARTÃOportes grátis