Jon Anton
partilhar
bibliografia
ordenação
Data Edição
Ranking
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Call Center ManagementPURDUE UNIVERSITY PRESS04-20070,00€
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Minimizing Agent TurnoverPURDUE UNIVERSITY PRESS05-20020,00€
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20PURDUE UNIVERSITY PRESS02-20020,00€
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Ebusiness Customer ServicePURDUE UNIVERSITY PRESS01-20020,00€
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Call Center Performance Enhancement Using Simulation And ModelingPURDUE UNIVERSITY PRESS11-19990,00€