Jon Anton
partilhar
bibliografia
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Call Center ManagementPURDUE UNIVERSITY PRESS04-200755,30€portes grátis
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Minimizing Agent TurnoverPURDUE UNIVERSITY PRESS05-200245,00€portes grátis
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20PURDUE UNIVERSITY PRESS02-200228,26€portes grátis
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Ebusiness Customer ServicePURDUE UNIVERSITY PRESS01-200248,86€portes grátis
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Call Center Performance Enhancement Using Simulation And ModelingPURDUE UNIVERSITY PRESS11-199959,16€portes grátis