adicionar à lista de desejos
The Customer Service Solution: Managing Emotions, Trust, And Control To Win Your Customer’S Business
idioma: inglês
Editor:
MCGRAW-HILL EDUCATION - EUROPE, agosto de 2013 ‧
ver detalhes do produto
43,25€
10% DESCONTO
CARTÃO
YVhveE9VRXdSblpqUjBoM1prdHVWVWRCTjNFdlZFaFBTbUZuZWpGR1pGcDBOMEo0UkN0elVtNVFSbTFRS3k5U2QzSktZbFJXYkdkNFEwWmFWbU0yVTJoc1JsWm1UR1I0UzNSMGJYVjJNV2Q0YkVGQ09YRnlaM05uTVZGVWNrdHhNSE42VkRVeGFHVnNkMU12Y3pKVVdWWktVREkzTXpGR1F6VlBUa2RwZDFKMlVUZ3dibVJqSzNWWloxVnhlVkYxUlRZMU5VcGlPV2xXZEVsVmEyaFVhV2RGUzA5UFowRndZVzUwUTBOMlZtcGxhRkJyY1RrMFEyZzRhMDVYU25kRU0wdHpWRTg0VDBwMFkxWkRkMmN6VXpnNWNqWXlLMnMxU0VVeVMwWkJLekJvVVRsRlQzaEtPSE12YTBWbGJqa3lTamREUW1sdGFtSTJWR2hHUTJ0dFJWTlpibUpGVW05d2NHZHNOMDVQZEZneVkxRnFTVWgzYkZoTGVqaDZTRWRXUzNSSFRWbE1XR3hIYmpaclZGZzVlREF4U214cWNsbE5NSEZ5UzBkMFRVOXNOMHRtYm5oc2N6ZzNSbTB4Y3paS1kzVjJOMDl0Um5oWWRHMXJhM3BvVVZoNU4wZHRVR0ZpV1hSVFEyc3JRV0ZRUXpaNGJIRjFaVE5tTURrNWN5OXpNMHh4TVRCS05ESlZZbE5xTTFaTFVHWnJlRU5LTTBRNGIwWkdaa3N5Ymtaa2VXWlJRbVp4VGxkT2JFaG1UbEZwVFdwRlpVSm5TVkIxTW5SSFQxZzRVVzVWTm10MlEyODBLMHQxZEdsck5rRTNlVzVLZFZWTGVrRlNjRXhIY1ZaNGNHNVZjVVZRZVVaVFIxTnViamt3VTNOTloxSjNhMWh6V0Vkc1ZXeFBkbEJpT1M5NFZXNVFkMUl6VjJseVpUWmxUMU0wYUdGSFlsSkhVUzh2T0VnMFpqSk1UMFpFVmtkbGIwdHpTak13VDBaSWFHUjVNamMyVTNncldHSmpjWEJ1VXpKeU56ZHRSelJJVTNaUVMybDJVMlZKWlhGTk9FZDJOSGxaYkVkS1IxaHlkbVpOTVZGd1ZqZDRhSFpKVWtWRVNGa3lWR2RFWjBSdksxZDFaamxvTldwME1GZDVlRGhCYXpsMWJUZFVVVGRxZFd4cFNIWlpSRUYyV1dweVp6SlRVa2hDTm1oWWMyazBNV3BCY2tsTVJ6TjBOREpTTkdOd1YwVmthQ3RVVVhaUlRUbHdVRzV6ZUU1c2VGUmtNVlZhT0daT2RrUXJlbEJTVjNsYVdVeFFXRkJWT1hOTU1Xc3lZV1V3VTJwYVRYSkRRMUp0UjA5VlZHTkJkRUp4WVVSWlJUZEtWRnBGYzJWeE5rbGpiWEkyUmtWc2QzUlBjV3cwY25sT09VcExNbVpPVW1sTVVTOUxaalZLYVRsc09HZFpjSFIxYUVKQlVqUlJkMkZIYzBSU1J3PT06ckphQlE0OWgrMVB0OWhOZ2hNV3U5UT09
portes grátis
Venda o seu livro
SINOPSE
Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9780071809931 |
| Editor: | MCGRAW-HILL EDUCATION - EUROPE |
| Data de Lançamento: | agosto de 2013 |
| Idioma: | Inglês |
| Encadernação: | Capa dura |
| Páginas: | 240 |
| Tipo de produto: | Livro |
| Classificação Temática: |
Livros em Inglês
>
Gestão
>
Gestão e Organização
|
| EAN: | 9780071809931 |