Service Design
A Practical Guide To Creating Customer Centric Services
idioma: inglês
Editor:
BCS Learning & Development Limited, junho de 2026 ‧
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SINOPSE
With customer expectations higher than ever before, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781780177274 |
| Editor: | BCS Learning & Development Limited |
| Data de Lançamento: | junho de 2026 |
| Idioma: | Inglês |
| Dimensões: | 170 x 244 x 20 mm |
| Encadernação: | Capa mole |
| Páginas: | 216 |
| Tipo de produto: | Livro |
| Classificação Temática: |
Livros em Inglês
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| EAN: | 9781780177274 |