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Pharmacy Benefit Managers: Roles, Regulations And Legislation

~~152,38€~~ 137,14€ 10% OFF

 Private health plans contract with pharmacy benefit managers (PBMs) to administer their prescription drug benefits and help control costs. Health plans typically rely on PBMs to process claims, develop pharmacy networks, and negotiate rebates from drug manufacturers. When PBMs were first created, they were beneficial to the entire health care system. There were more than a dozen large PBMs across the country, all competing to provide pharmacies and patients with clear details about costs, fees, and rebates. But today, they have largely outgrown that role. Instead of fierce competition, three major PBMs-CVS Caremark, Express Scripts, and OptumRx-collectively control 80 percent of the market. Today, every major PBM is owned by a large health insurer and owns or is owned by a specialty mail order pharmacy, a retail pharmacy, or all three. This means that when PBMs negotiate with a pharmacy or health plan, they are negotiating with either themselves or one of their direct competitors. This book provides a brief overview of the key functions of PBMs, selected federal and state laws that regulate these entities, and issues.
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Clarifying Uncertainty: A Book For Quality And Safety Professionals

by Sasho Andonov

~~304,75€~~ 274,28€ 10% OFF

 This book discusses various forms of uncertainty that can arise in the manufacturing and service industries. Uncertainty can be found in a variety of areas (measurements, processes, analysis, data, information, persons, etc.) and, if not managed properly, can have a significant impact on the quality and safety of products and services. It is evident that any decision-making process for providing a good and safe product/service will strongly rely on knowledge concerning these uncertainties and their qualifications. This book clarifies all of these uncertainties, explains how to measure and analyze them, and offers advice for the industrial decision-making process. As such, the book is dedicated to all quality and safety professionals in the industry.
ENGLISH

Sustainability And Equity: Economic Democracy And Social Empowerment

~~258,38€~~ 232,54€ 10% OFF

 In the contemporary modern world, sustainability is a major concern for human beings. Challenges such as climate change, global warming, resource scarcity, decreasing biodiversity, food shortage and an ever increasing resource-rich lifestyle have been challenging the human civilization’s sustainability. However, issues such as increasing inequity, social cleavages, unequal distribution of wealth, information and influence makes it more challenging to maintain an equitable and sustainable balance. Not only the use of resources, but also every activity, practice, technology, and infrastructure has to be sustainable and equitable. This book focuses on various aspects of Economic Democracy, Social Empowerment, Sustainable Development, Inclusive Growth, Economic Development, Climate Change, Green Technology, Entrepreneurship, Leadership, Sustainable Management Practices and Policy, Socioeconomics, and Law that impact the equitable sustainability of the human civilization. In all, the book provides a diversified perspective on sustainability and equity keeping economic democracy and social empowerment at its centre.
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Management In The Digital Era: Different Perspectives

304,75€ + 10% CARD

 This book reveals the impact of the digital transformation on management, which has accelerated with the new digital age. The digitalization process, which is advancing rapidly in the world, creates a lasting impression and sea of changes in management activities. The studies done include research that evaluates many aspects of digital transformation in the management activities of organizations. The book consists of 17 chapters, with the contribution of 21 scholars, discussing various management activities and strategies in terms of digital transformation in many disciplines from the point of content and extent.
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Roles Of Female Executives In Corporate Governance Practices: Evidence From China

by Zhang Changzheng

304,75€ + 10% CARD

 In order to fill up the significant inadequacy of literature on the role of female executives’ within Chinese enterprises, the book, for the first time, systematically investigates both the negative and positive consequences of female executives’ participation in corporate governance under the background of China, with the theoretical purpose of identifying the roles of female executives in corporate governance practices, and the practical purpose of making full use of the positive effects of female executives’ participation, while minimizing the potential negative consequences of female executives’ participation. Specifically, the book respectively reveals the direct effects of female executives on financial performance, social responsibility performance, accounting conservatism, cash holdings and competitive strategy, and explores the indirect moderation effects of female executives on CEO power and staff turnover.
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Leading With Passion

by Verl Anderson

212,00€ + 10% CARD

 This book addresses the nature of passion and emotion as a part of the leader-follower relationship. Those who lead must establish the ability to understand others’ hopes, desires, and emotional priorities in order to unlock their highest potential. Great organizations and effective leaders accomplish extraordinary results by obtaining the commitment and dedication of all of their members. Leading with passion most effectively means that a leader also understands her or his own motivations and develops the ability to use those feelings and emotions in healthy and constructive ways. Passion enriches and enlarges the capacity to feel strongly and to care completely. But passion must also be fully understood and regulated in appropriate ways for a leader to be most effective. We trust that those who read this book will enjoy its chapters and will contemplate the ideas, suggestions, and challenges contained herein. We encourage the readers to utilize their passions to live a fuller and more satisfying life themselves - and to use those same passions to bless and serve the lives of others.
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Special Human Resource Management Practices And Strategy

304,75€ + 10% CARD

 Today, one of the most valuable assets of companies is their workforce. Primarily, the importance of information is increased and the human factor that absorbs and uses it by creating value has become much more essential. One of the most critical steps that managers need to take to be successful is to enhance human power in the most efficient way possible. Companies that want to be long-lasting need to make HR the main item on their agenda. Human resource practices are critical for companies to survive. In addition to firms in general, family firms are also a special and the most common type of business in the economy. Hence, family firm HR practices are also an important part of this book. Among the most famous features of a family firm, complex HR management practices are on top of it all. Owners and family members are all aware that non-family employees are needed, and non-family managers are required for the success and sustainability of the family firm. Hence, family firms cannot have biased, bifurcated, or different HR practices towards non-family employees. Readers will find this book comprehensive and inclusive of new issues of HR management literature. The book is comprised of chapters, each describing current and important practices and problems of HR management. Along with the family firm-specific problems like nonfamily managers, women entrepreneurship, and nepotism, chapters cover the state-of-the-art topics and findings in the HR management literature. This includes organizational development and HR management relationship, discrimination and nepotism, women in family firms and tourism, HR accounting and digital age, quality and management, behavior, and change management. Students and scholars of human resource management, along with the leaders of modern management teams, will benefit from this book from the first page to the last page. Each chapter will carry its reader to the next level of understanding of issues and findings of human resource management.
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Emotional Intelligence And The Leader'S Role

by Cam Caldwell

212,00€ + 10% CARD

 The message of this book, Emotional Intelligence and the Leader’s Role, confirms that a leader’s emotional intelligence is more important than how much he or she knows. The challenge of this book to existing and would-be leaders is to look within and to recognize the power of emotional intelligence as an opportunity to honor the people who leaders are obligated to lead and serve. We believe that emotional intelligence asks leaders to genuinely love those with whom they labor and provides a basis for treating people so well that they become the best version of themselves.
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Wellness Management For Educators And Entrepreneurs

by Joosung J. Lee

108,65€ + 10% CARD

 Wellness management has become an emerging field of high interest for both educators and practitioners to train the necessary workforce and develop businesses that create new wellness products and services. In this book, the essential topics of wellness management are presented for wellness educators and managers. From the perspective of wellness education, the foundational course content is reviewed, and exemplary training courses in a degree and non-degree setting are suggested. Those professionals with a wellness education background may then proceed to implementing wellness business ideas on their own or within a relevant organization. For such wellness businesses, this book offers a review on innovative technologies to be used with wellness product and service design as well as successful business models to lead the wellness industry. This book serves as a practical guideline for educating wellness management personnel and business leaders. While previous books are mostly for healthcare practitioners, this book provides a guideline for developing wellness education programs, training wellness managers and starting wellness businesses.
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Branding And Labeling In The Digital And Artificial Intelligence Era

125,88€ + 10% CARD

 This book presents the current researches in the area of branding and labeling. It covers a wide range of topics including brands, labels, marketing, econometrics, psychology, finance, health, economics, sociology, information, culture, heritage, retailing, etc. It addresses various areas of applications such as consumer behavior in online advertising, franchising, mobile money market, origin label and agri-food, hospitality industry, packaging transparency and decisions. The present book contributions use quantitative and qualitative methods such as experiments, case study, questionnaire, mixed and empirical and conceptual approaches. The contributions are respectively presented in accordance with the following themes: consumer behavior and decisions, labelling strategy, brand market trends, branding local brands and theoretical research avenues.
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Sustainable City Logistics Planning: Methods And Applications. Volume 1. Volume 1

304,75€ + 10% CARD

 City logistics planning is vital to improve goods transport in urban areas. It involves consolidation and coordination of goods transport activities to reduce the negative impacts of freight transport on city residents and their environment. The book presents novel and innovative approaches in the area of sustainable city logistics planning and is composed of three volumes. The first volume addresses key problem areas related to city logistics assessment and evaluation, mobility management, vehicle routing, demand management, smart city solutions, sustainable supply chain management, risk management, intelligent transportation systems, delivery location optimization, electricity planning, and transit policy simulation. The second volume is dedicated to electric vehicle charging, stakeholder engagement, e-commerce deliveries, corporate social responsibility, urban freight data collection, dynamic project management, postal logistics, sustainable hub location, urban freight transport planning, and stakeholder mobilization. The third volume deals with truck route choice planning, empty container repositioning, logistics planning under disruption, dynamic risk sensitive sequential decision-making, parking revenue management, sustainable parcel delivery planning, and smart multi-purpose utility tunnels. A variety of methods based on systems modeling and simulation, optimization, and data mining are proposed. Survey studies, best practices, state of the art, and practical applications complement the presented theoretical approaches. The book will serve as a useful resource to academicians and practitioners working in the area.
ENGLISH

Continuous Improvement: Insights For A Transformative World

by Cam Caldwell

258,38€ + 10% CARD

 In today’s knowledge-, wisdom-, and information-based world, the challenge facing leaders and organizations is to be able to obtain employee commitment and to apply that dedication to constant improvement and change. In a world where technology is rapidly improving and knowledge is increasing exponentially in virtually every field, the ability to adapt and to innovate is essential to organization success and individual development. This book looks at continuous improvement at the individual, group, organizational, and societal levels and identifies commonalities and keys to success. It adopts a "transformative" perspective towards leadership, management philosophy, duties owed, and the obligation to constantly change. The authors/editors have written extensively about the need for leaders and organizations to refine their approach to change and improvement and this book combines their insights into one consolidated explanation.
ENGLISH

Sustainable City Logistics Planning: Methods And Applications. Volume 2

258,38€ + 10% CARD

 City logistics planning is vital to improve goods transport in urban areas. It involves consolidation and coordination of goods transport activities to reduce the negative impacts of freight transport on city residents and their environment. The book presents novel and innovative approaches in the area of sustainable city logistics planning and is composed of three volumes. The first volume addresses key problem areas related to city logistics assessment and evaluation, mobility management, vehicle routing, demand management, smart city solutions, sustainable supply chain management, risk management, intelligent transportation systems, delivery location optimization, electricity planning, and transit policy simulation. The second volume is dedicated to electric vehicle charging, stakeholder engagement, e-commerce deliveries, corporate social responsibility, urban freight data collection, dynamic project management, postal logistics, sustainable hub location, urban freight transport planning, and stakeholder mobilization. The third volume deals with truck route choice planning, empty container repositioning, logistics planning under disruption, dynamic risk sensitive sequential decision-making, parking revenue management, sustainable parcel delivery planning, and smart multi-purpose utility tunnels. A variety of methods based on systems modeling and simulation, optimization, and data mining are proposed. Survey studies, best practices, state of the art, and practical applications complement the presented theoretical approaches. The book will serve as a useful resource to academicians and practitioners working in the area.
ENGLISH

Sustainable City Logistics Planning: Methods And Applications. Volume 3

212,00€ + 10% CARD

 Modern cities are facing the growing problem of congestion, poor air quality and lack of public space. To ameliorate the condition of goods transport in cities, sustainable city logistics planning is essential. It requires a collaborative approach among city logistics stakeholders for consolidated goods distribution inside city centers to minimize their negative impacts on city residents and their environment. The book presents theoretical studies, state of the art, and practical applications in the area of sustainable city logistics. It is composed of nine chapters, and it provides innovative approaches to address key problems related to sustainable city logistics planning, empty container repositioning in maritime logistics, smart multi-purpose utility tunnels, truck route choice planning, benchmarking port sustainability performance, delivery strategies in urban and suburban areas, dynamic risk sensitive sequential decision making, sustainable parcel delivery planning, and shortest path planning under disruption. It will serve as a very useful resource for academicians and practitioners in the area.
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Knowledge Management: Progress, Trends And Challenges

108,65€ + 10% CARD

 Knowledge Management: Progress, Trends and Challenges first aims to contribute to the current literature on knowledge sharing through understanding how open workspace layouts (from a social and spatial proximity perspective) promote faster decision making, operational efficiency and innovativeness, and how the alignment of employee and firm expectations shape this process. Knowledge management has strategic importance for any manufacturing enterprise. Systematically gathered, analyzed, and interpreted professional experiences can prevent technical problems, unnecessary costs, and unnecessary engineering changes. As such, the model for recording of knowledge and its integration into the engineering change and adaptive design process is the main contribution of the second chapter. The landscape of pricing innovations is created by compiling and sorting the varieties of novel pricing practices. This piecemeal approach to capturing the entire scope of pricing innovations is not capable of supporting attempts to discover interdependencies between several innovations, let alone to design future innovations. To overcome these deficiencies, a knowledge-based approach is proposed in the closing chapter, which covers building blocks of relevant know-what, know-why, and know-how.
ENGLISH

Total Quality Management (Tqm): Concepts, Implementation And Applications

108,65€ + 10% CARD

 The opening study in Total Quality Management (TQM): Concepts, Implementation and Applications investigates the quality of administrative services and student satisfaction—an important dimension of Total Quality Management—provided in higher education institutions. A questionnaire survey, developed using the well-known service quality model SERVQUAL, was used to explore its five dimensions, namely: reliability, assurance, tangibles, empathy, and responsiveness. Following this, the authors empirically examine the relationship between Total Quality Management-SMEs’ performance and organizational culture under a moderation model in the Kingdom of Saudi Arabia. The research utilizes partial least squares to examine the moderating effect of organizational culture on the association between Total Quality Management and SMEs’ performance. Lastly, the authors develop a model and empirically test it to assess the impact of Total Quality Management on incremental and radical innovation and customer satisfaction, finding that Total Quality Management is positively linked to incremental and radical innovation, whereas no association was found for radical innovation and customer satisfaction.
ENGLISH

Trust Management In Public Organizations - New Concepts And Contemporary Trends

304,75€ + 10% CARD

 In an era of intensive development and globalization, the dynamically changing global economy creates new needs in both the theoretical approach to public management and in the practical discussion related to the perception of public management.According to emerging economic and social phenomena, there is a need for the design and operationalization of innovative solutions for managing public organizations based on trust.Issues dealing with public trust are hardly a novelty. Research to date, however, has failed to address questions on what changes need to be brought about throughout an organization so as to make it capable of creating and restoring trust within public organizations as well as in inter-organizational relationships. The current state in this respect is not known. Our book is an attempt to partially bridge an existing gap.In today's public management, two trends explicitly come to the fore. The first emphasizes creativity in problem solving, whereas the other involves increasing capability to establish relationships not only within the public sector, but also through collaboration with organizations from other sectors. Therefore, an organizational perspective on exploring public trust is gaining prominence. It covers both changes in public organizations themselves - in other words, in their internal environment - as well as changes spurred by dynamic shifts in the surroundings of the organizations and of the public management system as a whole.The main purpose of the monograph is to demonstrate that shaping relationships based on trust within and between organizations has a significant impact on the efficient functioning of public organizations.The studies presented are important in regards to the systematization of the concepts of public management and organizational change management in relation to effective collaboration between organizations; they arise from the need for management practice in the public sector. Therefore, their practical purpose is defined as formulating recommendations for managers in public organizations. Their accomplishment may foster the improved functioning of the public services. It seems that trust management can support the effectiveness of public organizations and contribute to their stable, sustainable functioning in a difficult, ever-changing environment.This book is addressed to all those interested in the issues pertaining to contemporary public management - scholars and students, as well as practitioners in the management of public organizations.The goals of this monograph include:- Defining key trends in the theory and practice of public management, taking into account the aspect of public trust, defining key ontological entities and using them in strategic and operational public management,- presenting the new dimensions of public management, as seen by international authors of individual chapters, and the possibility of applying the solutions contained in the monograph.The editors and the authors hope that the combination of theory and practice presented will satisfy the needs of readers, in particular managers in public organization and public management consultants.
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Understanding Six Sigma - Concepts, Applications And Challenges

172,25€ + 10% CARD

 Understanding Six Sigma: Concepts, Applications and Challenges includes seven excellent chapters that have been prepared using state-of-the-art methodologies by professional researchers in this domain from seven different countries. The chapters in the book are titled as follows:"Sustainable Development of the Environment Using Six Sigma"; "DMAIC Six Sigma for Complex Processes Improvement"; "The Lean Six Sigma Methodology: Applications in Thoracic Surgery"; "The Link between Six Sigma and Business Performance"; "Integration of the Lean and Six Sigma Methodology to Improve Quality Performance in a Healthcare Organisation"; "Six Sigma: A Process Improvement Methodology"; and "Integrating Six Sigma into a Business Strategy: Workshop and Leadership".
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Corporate Social Responsibility - Challenges In Diversity, Accountability And Sustainability

172,25€ + 10% CARD

 Nowadays, the relevance of Corporate Social Responsibility in private firms is undeniable as well as it is increasingly important for public organizations. Although the idea that firms had some responsibilities to society beyond that of making profits has been around for centuries, it was not until the end of the last century that CSR became a reality in business and one of the determinant factors that has been taken into account in decision-making.A good diversity management strategy as well as the development of a suitable accountability policy are decisive for being considered as a socially responsible organization. Notwithstanding, it seems that in some cultural environments it is no longer enough to be socially responsible. Stakeholders demand transparency and to know more about the CSR engagement of each organization. In this sense, companies should include CSR in their core strategy and go beyond their commitment to CSR and to carry out a proper CSR communication strategy. All these sustainable behaviors will have an impact on companies' reputations if they are recognized by their stakeholders.This book aims to provide more evidence to the field of knowledge through the study of this topic by considering the points of view from diverse fields of knowledge and applying different empirical methodologies.
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Humility As Enlightened Leadership

304,75€ + 10% CARD

 As leaders and organizations struggle to achieve and maintain a competitive advantage, the challenges that they face inevitably are dependent upon the people with whom they work and assisting those people to become their absolute best. Creating interpersonal relationships and an organizational culture that empowers employees require that leaders model the values that they proclaim to others and that they create organizational systems that support those same values. Enlightened leaders recognize that their primary responsibility is to support those whom they lead and serve. An organization's goals must be focused on creating long-term value for customers. Competing in the modern global environment demands that employees throughout the organization are committed to excellence and are given the resources and opportunity to become their absolute best. Excellence can only be achieved when individuals and organizations go the extra mile as well as when employees are treated as owners and partners in the quest for constant improvement. This book identifies the importance of humility as it contributes to enlightened leadership. Leaders with humility understand who they are, care deeply about others, and are committed to constant learning and improvement. In the pages that follow, the authors identify the contribution that humility makes to enlightened leadership and describe how humility supports key factors essential to successful organizations. Leaders can achieve great things when they discover their highest potential, when they assist others to become their best, and when they constantly seek to improve. Humility unlocks the potential in leaders and in the employees that they serve.
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Human Resource Management: A Transformative Approach

304,75€ + 10% CARD

 Dr. Cam Caldwell and Dr. Verl Anderson have written extensively about successful organizations and the obligation of leaders and human resource professionals in today’s challenging world. This new book focuses on the need for a new transformative approach to human resource management to redefine individuals’ lives and organizational cultures. Dr. Cam Caldwell and Dr. Verl Anderson combine outstanding scholarly experience with more than twenty-five years of practitioner insights into explaining how and why human resource professionals must recalibrate their sites in contributing to their organizations’ success.
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Process Of Enterprise Risk Management

by Kok Boon Oh

304,75€ + 10% CARD

 This book provides an introduction to enterprise risk management. It presents a holistic view of the fundamentals right at the start that will aid the reader in understanding the concepts of risk and why they need to be analyzed to more advanced topics of strategic risk management. The author does this by adopting a widely accepted risk framework that uses financial risk as a common thread weaving through the entire enterprise risk management process to illustrate its workings. Therefore, the aim of this book is three-fold: First, it discusses the concept in a generic analytical framework of managerial decision-making. As the basic principles of risk management have been intermeshed with the generally accepted enterprise risk management framework, this implicitly warrants the discussion of the corporate environments in which risks exist, namely, the operational and financial systems. The second objective is to detail the enterprise risk management process in the context of a firm with a focus on financial risk exposure. Third, the risk management strategies are discussed; their relevance, methods and application are presented. This book also provides a framework for analyzing key financial risks and a guide for implementing risk controls in an enterprise risk management context.
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Multimodal Human Resource Analytics: Enhancing Decision-Making In Organizations

by Gifty (University Canada West, Bc, Canada) Parker

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