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Winning At Service

Lessons From Service Leaders

by Waldemar Schmidt, Els Van Weering e Gordon Adler
language: english
Publisher: JOHN WILEY & SONS INC, January of 2003 ‧
54,06€
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Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share.

Winning At Service

Lessons From Service Leaders

by Waldemar Schmidt, Els Van Weering e Gordon Adler

Property Description
ISBN: 9780470848234
Publisher: JOHN WILEY & SONS INC
Release Date: January of 2003
Language: English
Cover: Hardcover
Pages: 208
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Others
EAN: 9780470848234