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Train Customer Service Reps For Success
Train Customer Service Reps For Success
language: english
Publisher:
AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT, March of 2021 ‧
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SYNOPSIS
Details how talent development professionals can ensure that customer service teams are providing customer experiences that meet high standards. The book details the skills customer service teams need to meet customers' expectations; techniques for training new hires for those skills; and methods to support customer service reps after training.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781952157813 |
| Publisher: | AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT |
| Release Date: | March of 2021 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 20 |
| Format: | Book |
| Collection: | Of Alchemy And Angels |
| Categories: |
Books in English
>
Parenting
>
Social Animation and Adult Education
|
| EAN: | 9781952157813 |
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