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The Customer Culture Imperative: A Leader'S Guide To Building A Customer-Centric Culture That Drives Superior Performance
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, February of 2014 ‧
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SYNOPSIS
Based on more than 60 studies and the authors' three-year proprietary research project with more than 100 companies, this title demonstrates that organizations exhibiting a strong "customer-centric culture" do, in fact, produce superior business performance.
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| Property | Description |
|---|---|
| ISBN: | 9780071821148 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | February of 2014 |
| Language: | English |
| Cover: | Hardcover |
| Pages: | 336 |
| Format: | Book |
| Collection: | Harrap'S Dictionaries |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9780071821148 |
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