Capa do artigo The Customer Call Center Outback

The Customer Call Center Outback

A Frontline Supervisor'S Map To Success

by Mike Trotter
language: english
Publisher: PURDUE UNIVERSITY PRESS, May of 2002 ‧
33,41€
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This is a support pack for supervisor's in call centres. Using a ""workbook"" format, its goal is to offer suggestions on how to solve the most frequently encountered problems for this group. It is based on research with 70 call/contact centre supervisors.

The Customer Call Center Outback

A Frontline Supervisor'S Map To Success

by Mike Trotter

Property Description
ISBN: 9781557532596
Publisher: PURDUE UNIVERSITY PRESS
Release Date: May of 2002
Language: English
Dimensions: 216 x 279 x 7 mm
Cover: Softcover
Pages: 81
Format: Book
Collection: History Of Philosophy S.
Categories: Books in English > Management > Management and Organization
EAN: 9781557532596

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