language: english
Publisher: MCGRAW-HILL EDUCATION - EUROPE, May of 2012 ‧
OUT OF STOCK OR NOT AVAILABLE
Sell ​​your book
Recognizes that services present special challenges that must be identified and addressed in real circumstances. This title intends to develop strong customer relationships through quality service. It also focuses on knowledge needed to implement service strategies for competitive advantage across industries.

Services Marketing

by Valarie A. Zeithaml, Dwayne D. Gremler e Mary Jo Bitner

Property Description
ISBN: 9780071086967
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Release Date: May of 2012
Language: English
Dimensions: 202 x 255 x 24 mm
Cover: Softcover
Pages: 704
Format: Book
Collection: Civil Engineering
Categories: Books in English > Management > Marketing
EAN: 9780071086967