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Service Automation: Robots And The Future Of Work

by Mary Lacity e Leslie P. Willcocks
language: english
Publisher: SB PUBLISHING, February of 2016 ‧
27,04€
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This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies.

Service Automation: Robots And The Future Of Work

by Mary Lacity e Leslie P. Willcocks

Property Description
ISBN: 9780956414564
Publisher: SB PUBLISHING
Release Date: February of 2016
Language: English
Dimensions: 243 x 167 x 32 mm
Cover: Hardcover
Pages: 304
Format: Book
Categories: Books in English > Economics, Finance and Accounting > Economy
EAN: 9780956414564