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Meeting Customer Needs

by Ian Smith
language: english
Publisher: TAYLOR & FRANCIS LTD, October of 2003 ‧
66,23€
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Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.

Meeting Customer Needs

by Ian Smith

Property Description
ISBN: 9780750659840
Publisher: TAYLOR & FRANCIS LTD
Release Date: October of 2003
Language: English
Cover: Softcover
Pages: 232
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Others
EAN: 9780750659840