Listening To The Customer

by Joseph R. Matthews e Peter Hernon
language: english
Publisher: BLOOMSBURY PUBLISHING PLC, May of 2011 ‧
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A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.

Listening To The Customer

by Joseph R. Matthews e Peter Hernon

Property Description
ISBN: 9781598847994
Publisher: BLOOMSBURY PUBLISHING PLC
Release Date: May of 2011
Language: English
Dimensions: 175 x 251 x 15 mm
Cover: Softcover
Pages: 216
Format: Book
Collection: Third Millennium Cataloging
Categories: Books in English > Dictionaries and Encyclopedias > Encyclopedias
EAN: 9781598847994

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