Capa do artigo Listening Skills

Listening Skills

by Ian Mackay
language: english
Publisher: CHARTERED INSTITUTE OF PERSONNEL & DEVELOPMENT, September of 1998 ‧
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Describes techniques and activities to improve your listening ability and makes clear why effective listening is such a crucial management. This work helps you: recognise the inhibitors to listening; improve your physical attention so you are seen to be listening; and listen to what is really being said by analysing and evaluating the message.

Listening Skills

by Ian Mackay

Property Description
ISBN: 9780852927540
Publisher: CHARTERED INSTITUTE OF PERSONNEL & DEVELOPMENT
Release Date: September of 1998
Language: English
Dimensions: 132 x 195 x 9 mm
Cover: Softcover
Pages: 62
Format: Book
Collection: Management Shapers
Categories: Books in English > Management > Management and Organization
EAN: 9780852927540

ABOUT THE AUTHOR

Ian Mackay

Ian Mackay Formado em Ciências Económicas (DMS, DML, Mphil, MinstM) e docente de Gestão no Instituto Dorset. Antes de iniciar a sua carreira de docente trabalhou em pesquisa económica e ocupou cargos de responsável de Pessoal e Formação dentro de várias industrias. é também consultor de desenvolvimento em Recursos Humanos e autor de vários livros e artigos sobre Gestão.

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