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Linguistic Ethnography Of A Multilingual Call Center

London Calling

by Johanna Woydack
language: english
Publisher: Springer Nature Switzerland AG, January of 2019 ‧
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This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.

Linguistic Ethnography Of A Multilingual Call Center

London Calling

by Johanna Woydack

Property Description
ISBN: 9783030066390
Publisher: Springer Nature Switzerland AG
Release Date: January of 2019
Language: English
Dimensions: 148 x 210 x 20 mm
Cover: Softcover
Pages: 214
Format: Book
Collection: Communicating In Professions And Organizations
Categories: Books in English > Fiction > Linguistics and Philology
EAN: 9783030066390

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