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International English For Call Centres

by Suhashini Thomas e Barry Tomalin
language: english
Publisher: Macmillan Education, January of 2011 ‧
68,75€
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Written in a lively and personal style, Internation English for Call Centres uses examples from real-life situations to illustrate the communication problems experienced by UK customers and overseas call centre staff. The authors offer solutions, detailed advice and resources to improve English language skills and knowledge of life in the UK.

International English For Call Centres

by Suhashini Thomas e Barry Tomalin

Property Description
ISBN: 9780230638969
Publisher: Macmillan Education
Release Date: January of 2011
Language: English
Dimensions: 213 x 296 x 12 mm
Cover: Softcover
Format: Book
Collection: Macmillan Science
Categories: Books in English > Parenting > Technical Education
EAN: 9780230638969

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