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Exits, Voices And Social Investment

Citizens’ Reaction To Public Services

by Peter (University College London) John e Keith Dowding
language: english
Publisher: CAMBRIDGE UNIVERSITY PRESS, January of 2015 ‧
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Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.

Exits, Voices And Social Investment

Citizens’ Reaction To Public Services

by Peter (University College London) John e Keith Dowding

Property Description
ISBN: 9781107484184
Publisher: CAMBRIDGE UNIVERSITY PRESS
Release Date: January of 2015
Language: English
Dimensions: 152 x 229 x 20 mm
Cover: Softcover
Pages: 206
Format: Book
Collection: Theories Of Institutional Design
Categories: Books in English > Politics > Public Administration
EAN: 9781107484184

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