10% OFF

Designing Service Excellence

People And Technology

by Toni Ivergard e Brian Hunt
language: english
Publisher: TAYLOR & FRANCIS LTD, March of 2021 ‧
70,29€
10% OFF CARD
free shipping
Sell ​​your book
The moment of truthâ€"that instant when consumers experience and judge service qualityâ€"often decides business success. This research-driven book provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and financial institutions, retail, and public

Designing Service Excellence

People And Technology

by Toni Ivergard e Brian Hunt

Property Description
ISBN: 9780367783747
Publisher: TAYLOR & FRANCIS LTD
Release Date: March of 2021
Language: English
Dimensions: 231 x 155 x 15 mm
Cover: Softcover
Pages: 194
Format: Book
Categories: Books in English > Politics > Politics in General
EAN: 9780367783747