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Customer Service Essentials
Lessons For Africa And Beyond
language: english
Publisher:
Emerald Publishing Inc, August of 2019 ‧
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SYNOPSIS
Customer Service Essentials is a key resource on managing customer service in Africa and beyond. It uses case studies to illustrate concepts, offering practical insights for achieving excellent service, productivity, and employee satisfaction. The book addresses challenges, success factors, and guidelines for effective customer engagement.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781641136853 |
| Publisher: | Emerald Publishing Inc |
| Release Date: | August of 2019 |
| Language: | English |
| Dimensions: | 156 x 234 x 20 mm |
| Cover: | Softcover |
| Pages: | 260 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9781641136853 |
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