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Current Issues And Development In Hospitality And Tourism Satisfaction
language: english
Publisher:
TAYLOR & FRANCIS INC, September of 2004 ‧
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SYNOPSIS
Experts from the field explore customer satisfaction strategies, examining both the long term and short-term results. Includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction.
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| Property | Description |
|---|---|
| ISBN: | 9780789024336 |
| Publisher: | TAYLOR & FRANCIS INC |
| Release Date: | September of 2004 |
| Language: | English |
| Dimensions: | 152 x 222 x 127 mm |
| Cover: | Hardcover |
| Pages: | 218 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Hospitality and Tourism
|
| EAN: | 9780789024336 |
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