Capa do artigo Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition

Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition

by Kerry Patterson, Joseph Grenny, David Maxfield, Al Switzler e Ron Mcmillan
language: english
Publisher: MCGRAW-HILL EDUCATION - EUROPE, June of 2013 ‧
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Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition

by Kerry Patterson, Joseph Grenny, David Maxfield, Al Switzler e Ron Mcmillan

Property Description
ISBN: 9780071830607
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Release Date: June of 2013
Language: English
Cover: Hardcover
Pages: 304
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Others
EAN: 9780071830607

KERRY PATTERSON

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JOSEPH GRENNY

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DAVID MAXFIELD

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AL SWITZLER

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RON MCMILLAN

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