adicionar à lista de desejos
Call Center Benchmarking
Deciding If Good Is Good Enough
language: english
Publisher:
PURDUE UNIVERSITY PRESS, April of 2000 ‧
see product details
SYNOPSIS
Executives are starting to recognize the potential of the call centre as a significant revenue generator, perhaps one of the surest investments they can make in enhancing and creating customer value and bottom-line profits. This guide describes in practical terms the ins and outs of benchmarking.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781557532152 |
| Publisher: | PURDUE UNIVERSITY PRESS |
| Release Date: | April of 2000 |
| Language: | English |
| Dimensions: | 216 x 279 x 8 mm |
| Cover: | Softcover |
| Pages: | 108 |
| Format: | Book |
| Collection: | Ichor Business Books |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9781557532152 |
BOOKS FROM THE SAME COLLECTION
-
Entrepreneurial Marketing: Competing By Challenging ConventionPURDUE UNIVERSITY PRESS11,53€
-
Italian/American Short Films And Music VideosPURDUE UNIVERSITY PRESS16,68€free shipping