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Wired And Dangerous eBook

How Your Customers Have Changed And What To Do About It

by Chip R. Bell e John R. Patterson
language: english
Publisher: Berrett-Koehler Publishers, June of 2011 ‧
26,43€
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In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. This title provides a tested formula for restoring balance to the customer relationship by establishing what they call 'Service Calm'.

Wired And Dangerous

How Your Customers Have Changed And What To Do About It

by Chip R. Bell e John R. Patterson

Property Description
ISBN: 9781605099774
Publisher: Berrett-Koehler Publishers
Release Date: June of 2011
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Management > Management and Organization
eBooks in English > Management > Marketing
eBooks in English > Others
EAN: 9781605099774
Acessibilidade: Ver características de acessibilidade indicadas pelo editor

CHIP R. BELL

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JOHN R. PATTERSON

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