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Service, Satisfaction And Climate: Perspectives On Management In English Language Teaching eBook

by John Walker
language: english
Publisher: BRILL, October of 2010 ‧
223,93€
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Presents the results of research carried out in New Zealand to demonstrate the ways ELT can be conceptualized in terms of service and climate. This book discusses ELT as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, and more.

Service, Satisfaction And Climate: Perspectives On Management In English Language Teaching

by John Walker

Property Description
ISBN: 9781849509978
Publisher: BRILL
Release Date: October of 2010
Language: English
Format: eBook
File Format and Compatibility: PDF para ADE
Categories: eBooks in English > Dictionaries and Encyclopedias > English
EAN: 9781849509978