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Service Quality In Leisure, Events, Tourism And Sport eBook

by John Buswell, Carley Sutton, Keith Donne e Christine Williams
language: english
Publisher: CABI, December of 2016 ‧
55,65€
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Ebook for ADE
This enhanced new edition addresses key points and principles of managing service quality across the sector. It considers the underpinning theory of service quality, informs the reader of the practical application of service quality management tools and techniques in the leisure and tourism industry and is fully illustrated with case-studies.

Service Quality In Leisure, Events, Tourism And Sport

by John Buswell, Carley Sutton, Keith Donne e Christine Williams

Property Description
ISBN: 9781786391087
Publisher: CABI
Release Date: December of 2016
Language: English
Format: eBook
File Format and Compatibility:
Collection: Cabi Tourism Texts
Categories: eBooks in English > Management > Management and Organization
eBooks in English > Management > Hospitality and Tourism
EAN: 9781786391087
Acessibilidade: Ver características de acessibilidade indicadas pelo editor