Capa do artigo Service Management For Dummies
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Service Management For Dummies eBook

by Robin Bloor, Judith S. Hurwitz, Fern Halper e Marcia Kaufman
language: english
Publisher: WILEY, May of 2009 ‧
30,46€
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A guide to managing IT from the customer's perspective. It explains what IT services are and how to fit them most effectively into a business. It covers topics such as setting a framework, keeping costs down, improving efficiency, and maintaining standards and best practices.

Service Management For Dummies

by Robin Bloor, Judith S. Hurwitz, Fern Halper e Marcia Kaufman

Property Description
ISBN: 9780470529089
Publisher: WILEY
Release Date: May of 2009
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Management > Management and Organization
EAN: 9780470529089
Acessibilidade: Ver características de acessibilidade indicadas pelo editor

ROBIN BLOOR

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JUDITH S. HURWITZ

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FERN HALPER

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MARCIA KAUFMAN

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