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Handbook Of Customer Satisfaction And Loyalty Measurement eBook

by Jim Alexander e Nigel Hill
language: english
Publisher: Taylor and Francis Group, March of 2017 ‧
49,01€
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Ebook for ADE
The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.

Handbook Of Customer Satisfaction And Loyalty Measurement

by Jim Alexander e Nigel Hill

Property Description
ISBN: 9781351888554
Publisher: Taylor and Francis Group
Release Date: March of 2017
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Economics, Finance and Accounting > Economy
eBooks in English > Management > Marketing
EAN: 9781351888554
Acessibilidade: Ver características de acessibilidade indicadas pelo editor