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Emotional Value eBook

Creating Strong Bonds With Your Customers

by Dianna Maul e Janelle Barlow
language: english
Publisher: Berrett-Koehler Publishers, April of 2000 ‧
37,03€
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This guide details five practices for adding emotional value not only for customers, but also for staff. It shows how to build an emotion-friendly service culture. By understanding the role emotions play, organizations can more effectively retain customers and staff.

Emotional Value

Creating Strong Bonds With Your Customers

by Dianna Maul e Janelle Barlow

Property Description
ISBN: 9781605097244
Publisher: Berrett-Koehler Publishers
Release Date: April of 2000
Language: English
Format: eBook
File Format and Compatibility: PDF para ADE
Categories: eBooks in English > Management > Management and Organization
EAN: 9781605097244

JANELLE BARLOW

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