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Emotional Value eBook

Name: Emotional Value
Price: 37.03 EUR
Author: Dianna Maul e Janelle Barlow
ISBN: 9781605097244

Creating Strong Bonds With Your Customers

by Dianna Maul e Janelle Barlow

language: english

Publisher: Berrett-Koehler Publishers, April of 2000 ‧ see product details

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37,03€

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SYNOPSIS

This guide details five practices for adding emotional value not only for customers, but also for staff. It shows how to build an emotion-friendly service culture. By understanding the role emotions play, organizations can more effectively retain customers and staff.

DETAILS

Emotional Value

Creating Strong Bonds With Your Customers

by Dianna Maul e Janelle Barlow
Property	Description
ISBN:	9781605097244
Publisher:	Berrett-Koehler Publishers
Release Date:	April of 2000
Language:	English
Format:	eBook
File Format and Compatibility:	PDF para ADE
Categories:	eBooks in English > Management > Management and Organization
EAN:	9781605097244

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