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Emotional Value eBook
Creating Strong Bonds With Your Customers
language: english
Publisher:
Berrett-Koehler Publishers, April of 2000 ‧
see product details
37,03€
10% OFF
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IMMEDIATE AVAILABILITY
Ebook for ADE
SYNOPSIS
This guide details five practices for adding emotional value not only for customers, but also for staff. It shows how to build an emotion-friendly service culture. By understanding the role emotions play, organizations can more effectively retain customers and staff.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781609943417 |
| Publisher: | Berrett-Koehler Publishers |
| Release Date: | April of 2000 |
| Language: | English |
| Format: | eBook |
| File Format and Compatibility: | |
| Categories: |
eBooks in English
>
Management
>
Management and Organization
eBooks in English > Management > Marketing eBooks in English > Others |
| EAN: | 9781609943417 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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