Capa do artigo Effective Complaint Management
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Effective Complaint Management eBook

The Business Case For Customer Satisfaction

by Bernd Stauss e Wolfgang Seidel
language: english
Publisher: Springer International Publishing, January of 2019 ‧
105,34€
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Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.

Effective Complaint Management

The Business Case For Customer Satisfaction

by Bernd Stauss e Wolfgang Seidel

Property Description
ISBN: 9783319987057
Publisher: Springer International Publishing
Release Date: January of 2019
Language: English
Format: eBook
File Format and Compatibility:
Collection: Management For Professionals
Categories: eBooks in English > Management > Management and Organization
eBooks in English > Management > Marketing
EAN: 9783319987057
Acessibilidade: Ver características de acessibilidade indicadas pelo editor

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