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Customer Satisfaction Evaluation eBook
Methods For Measuring And Implementing Service Quality
language: english
Publisher:
SPRINGER US, November of 2009 ‧
see product details
255,73€
10% OFF
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IMMEDIATE AVAILABILITY
Ebook for ADE
SYNOPSIS
This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781441916402 |
| Publisher: | SPRINGER US |
| Release Date: | November of 2009 |
| Language: | English |
| Format: | eBook |
| File Format and Compatibility: | PDF para ADE |
| Collection: | International Series In Operations Research & Management Science |
| Categories: |
eBooks in English
>
Management
>
Marketing
|
| EAN: | 9781441916402 |
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