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Crucial Confrontations eBook

Tools For Talking About Broken Promises, Violated Expectations, And Bad Behavior

by Kerry Patterson, Al Switzler, Ron Mcmillan e Joseph Grenny
language: english
Publisher: MCGRAW-HILL EDUCATION, August of 2004 ‧
26,95€
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Shows you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour. This work lets you discover skills to resolve touchy, controversial, and complex issues at work and at home. It also includes scripts modelling the best way to deal with confrontations.

Crucial Confrontations

Tools For Talking About Broken Promises, Violated Expectations, And Bad Behavior

by Kerry Patterson, Al Switzler, Ron Mcmillan e Joseph Grenny

Property Description
ISBN: 9780071457231
Publisher: MCGRAW-HILL EDUCATION
Release Date: August of 2004
Language: English
Pages: 284
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Management > Management and Organization
EAN: 9780071457231
Acessibilidade: Ver características de acessibilidade indicadas pelo editor

KERRY PATTERSON

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AL SWITZLER

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RON MCMILLAN

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JOSEPH GRENNY

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