Resultados de Pesquisa

INGLÊS

Energy & Well-Being

de Gillian Burn

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Tips and techniques on how to improve your energy, drive and enthusiasm at work.
INGLÊS

Impact And Presence

de Janie Van Hool e Pam Jones

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 tips tools and techniques on how to create 'brand you'
INGLÊS

Mentoring

de Bob Garvey e Geof Alred

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 For Mentors and Mentees, a pocketful or tips and techniques to maximise the benefits of this highly effective human resource dvelopment process
INGLÊS

Handling Complaints

de Angelena Boden

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 The Handling Complaints Pocketbook sets out a strategy for managing customer complaints in a way that will lead to an improved customer experience and, ultimately, a more successful business. It looks at the vital role good communication plays in this and explores ways to use transactional analysis techniques to defuse anger.
INGLÊS

People Managers

de Ian Fleming

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 The classic challenges frequently encountered by managers and team leaders - those new to the role as well as the more experienced - are described in the new, 3rd edition of the People Manager's Pocketbook
INGLÊS

Engagement

de Doug Miller

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Fully engaged and motivated people perform better, enjoy greater job satisfaction, are more loyal and bring the manager and team leader the outcomes they have targeted. Engagement Pocketbook helps managers, HR professionals, coaches, mentors and trainers get the best out of their people.
INGLÊS

Self-Managed Development

de Fiona Elsa Dent

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 A pocketful of tips, techniques and tools to further your development and put you in charge of your career and your life.
INGLÊS

Project Management

de Keith Posner e Mike Applegarth

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 For team leaders and team member a pocketful of tips techniques and tools for efficient and effective task management
INGLÊS

Coaching

de Allan J. D. Taylor e Ian Fleming

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance. The Coaching Pocketbook defines the coach's role and explains how coaching differs from the other 'helping skills' of advising, instructing, counselling and mentoring. There are four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback. The author explains each stage and then moves on to summarise the various skills required. Next, the opportunities for coaching and the potential pitfalls are highlighted. A checklist and a case study end the Pocketbook on a practical note. "Encapsulated my belief in the potential of people and showed me how to translate this into appropriate action" to win a global marketplace it is essential for managers and leaders to understand learning and to develop coaching skills. This pocketbook provides a very readable insight into understanding the challenge." "An amazing amount of ground has been covered in this little book – it unravels a complex subject in a very practical and easy to understand format."
INGLÊS

Time Management Pocketbook

de Mike Clayton

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Practical tips, tools and techniques for better time management
INGLÊS

Teamworking Pocketbook - Third Edition

de Ian Felming e Ian Fleming

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Hands-on guide to how to maximise team performance.
INGLÊS

Decision-Making Pocketbook

de Neil Russell-Jones

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 This is a practical introduction to the techniques of decision-making which covers everything you need to know about understanding the key components of a decision, to a framework for decision making with methodologies and case studies.
INGLÊS

Team Coaching Pocketbook

de Erik De Haan

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 For coaches and team leaders, a pocketful of tips, tools and techniques to harness the collective capability of teams and boost performance.
INGLÊS

Meetings Pocketbook

de Patrick Forsyth

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 A pocketful of tips and techniques to help organisers and participants make their meetings successful.
INGLÊS

Resilience Pocketbook

de Janine Waldman e Paul Z Jackson

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 A pocketful of tips, tools and techniques on how to stay calm and confident in times of difficulty and bounce back from setbacks.
INGLÊS

Marketing Pocketbook - 4th Edition

de Neil Russell-Jones

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Structured into three parts, the first explains the basic concepts and what marketing is, the second deals with the marketing process, and the final part looks at putting the theory into practice. All the fundamentals of marketing are covered, from market research and developing a marketing strategy to planning and implementing marketing campaigns.
INGLÊS

Transformative Change Pocketbook

de Nimalan Nadesalingam

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 The necessity to deal with change has never been greater. Organisational survival depends upon it. Yet, far more than half of all change projects fail, with expensive consequences. The Transformative Change Pocketbook equips managers and leaders with the essentials to deliver organisational change and transformation.
INGLÊS

Energy & Well-Being Pocketbook - 2nd Edition

de Gillian Burn

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Packed with practical advice on how to work more healthily and boost drive and enthusiasm, this book explains how food can stimulate the brain and relieve stress and how plants, colour, sound, lighting and other factors can contribute to the creation of an energising work environment.
INGLÊS

Interviewer'S Pocketbook - 3rd Edition

de Sean Mcmanus

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 The Interviewer's Pocketbook has had a major overhaul in this new third edition and now focuses exclusively on the recruitment interview. It looks in detail at the necessary skills for conducting an interview: questioning techniques, listening skills and interpretation of body language. A helpful example interview shows the techniques in action.
INGLÊS

Developing People Pocketbook - 3rd Edition

de Ian Fleming

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Directed at full time trainers and managers with staff training as part of their jobs, the 'Developing People Pocketbook' deals with training needs identification, the pros and cons of different training methods, learning styles and learning blocks, finding and briefing external trainers, assessing the outcome and applying the learning.
INGLÊS

Business Planning Pocketbook

de Neil Russell-Jones

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 The Business Planning Pocketbook (3rd Edition) explains what issues to address, how to write a business plan, what questions to ask, how much detail to include and the time-frame to adopt. The author identifies eight different planning styles, followed by a description of the seven stages of the planning process.
INGLÊS

Mediation Pocketbook

de Richard Boardman

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 Early intervention in a dispute, before the disagreement escalates, is often the most effective form of mediation. The Mediation Pocketbook will help managers to understand what creates and sustains conflict and describes a step-by-step approach for dealing with it.
INGLÊS

Learning Needs Analysis Pocketbook

de Paul Donovan

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 90% of all training is a waste of time (research reveals) and the training is not transferred into the workplace. This pocketbook will ensure that your people-development solutions are tied to the organisation's strategic objectives. The authors simplify the analysis process and demonstrate that it can be rewarding, career-enhancing and, even, fun!
INGLÊS

Manager'S Pocketbook - 5th Edition

de John Townsend

11,04€ + 10% EM CARTÃO

DISPONIBILIDADE IMEDIATA

 The Manager's Pocketbook is aimed at team leaders, supervisors and people managers of all levels. The 5th edition of this popular title in the Pocketbook Series will be published in March 2014. Using the acronym POLCA, the pocketbook teaches the five essential management skills.
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