Rise And Fall Of Marks & Spencer
..And How It Rose Again
de Judi Bevan
Sobre o livro
For decades Marks & Spencer was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food halls pioneered ready-prepared meals. Then suddenly they were dowdy, the staff deserted in droves and the shares plummeted. What went wrong and how have things improved? This book reveals all.