The Making Of The Indian Call Centre Economy
de Mathangi (Assistant Professor, Indian Institute Of Technology, Madras) Krishnamurthy
Sobre o livro
This book is concerned with the labour practices, life-worlds, and media atmospheres of Indian call center workers. It engages with the nightly worlds of the Indian call centre, as well as the world of Indian middle-class habits and rituals that it imaginatively co-opts and reconfigures into a global commodity.