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ENGLISH

How To Get Things Right - A Guide To Finding And Fixing Service Delivery Problems

by Beatriz Munoz-Seca

39,74€ + 10% CARD

 In How to Make Things Happen, we learnt that knowledge is the fundamental driver of service efficiency. In this new book, the author follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management Model (SPDM) to improve their operations. With real examples and plenty of practical tips, anecdotes and actionable ideas for real life implementation, this book will teach you how to:<ul> <li>Explore hidden capacity</li> <li>Implement new ideas by transforming pop-ups into prototypes</li> <li>Discover knowledge pills to accelerate learning</li> <li>Develop service modules and problem tracks</li> <li>Put problem solving at the heart of excellent service delivery</li> </ul> Offering a rare insight into how to unblock service problems and the realistic challenges you will encounter along the way, this book shows you how to make things happen and more importantly, how toget them right.
ENGLISH

Future Of Management In An Ai World - Redefining Purpose And Strategy In The Fourth Industrial Revolution

46,36€ + 10% CARD

 Artificial Intelligence (AI) is redefining the nature and principles of general management. The technological revolution is reshaping industries, disrupting existing business models, making traditional companies obsolete and creating social change. In response, the role of the manager needs to urgently evolve and adjust. Companies need to rethink their purpose, strategy, organisational design and decision-making rules. Crucially they will also need to consider how to nurture and develop the business leaders of the future and develop new ways to interact with society on issues such as privacy and trust. Containing international insights from leading figures from the world of management and technology, this book addresses the big challenges facing organisations, including: · Decision-making· Corporate strategy· People management and leadership· Organisational design Taking a holistic approach, this collection of expert voices provides valuable insight into how firms will discover and commit to what makes them unique in this new big data world, empowering them to create and sustain competitive advantage.
ENGLISH

Oculofacial, Orbital, And Lacrimal Surgery - A Compendium

175,73€ + 10% CARD

free shipping

 This comprehensive text covers both core and advanced principles within oculofacial, orbital, and lacrimal surgery with extensive detail not found in any other current book on the subject.
ENGLISH

Essential Financial Toolkit - Everything You Always Wanted To Know About Finance But Were Afraid To Ask

by J. Estrada

59,61€ + 10% CARD

 Math and jargon make essential financial concepts seem intimidating, but that is simply because most books do not have the goal of being accessible to interested readers â€" this book does. In ten easy-to-read chapters, it explains all the essential financial tools and concepts, fully illustrated with real-world examples and Excel implementations.
ENGLISH

The Future Of Leadership Development - Corporate Needs And The Role Of Business Schools

60,82€ + 10% CARD

free shipping

 The current financial crisis highlights the need to rethink business leadership and the role of business schools in helping firms develop the leaders of the future. This book brings together the perspectives of deans of top international business schools,Â and the views of CEOs and senior business leaders.
ENGLISH

The Essential Financial Toolkit - Everything You Always Wanted To Know About Finance But Were Afraid To Ask

by J. Estrada

60,82€ + 10% CARD

free shipping

 Math and jargon make essential financial concepts seem intimidating, but that is simply because most books do not have the goal of being accessible to interested readers â€" this book does. In ten easy-to-read chapters, it explains all the essential financial tools and concepts, fully illustrated with real-world examples and Excel implementations.
ENGLISH

Shaping Entrepreneurial Mindsets - Innovation And Entrepreneurship In Leadership Development

86,11€ + 10% CARD

 Corporate innovation and entrepreneurship are more important than ever to create and sustain growth opportunities. This book deals with the challenge of how to speed up innovation and entrepreneurial initiatives to sustain corporate growth, by focusing on developing the necessary leadership competencies.
ENGLISH

Strategy And Sustainability - A Hardnosed And Clear-Eyed Approach To Environmental Sustainability For Business

by Mike Rosenberg

59,61€ + 10% CARD

 Despite much attention given to the topic over the last 50 years, business and environmental sustainability are not natural bedfellows. Strategy and Sustainability encourages readers to move beyond the hype and takes a pro-business, fact based point of view, recognizing the complexity of the issues and the strategic choices businesses can make.
ENGLISH

Shaping Entrepreneurial Mindsets - Innovation And Entrepreneurship In Leadership Development

87,86€ + 10% CARD

free shipping

 Corporate innovation and entrepreneurship are more important than ever to create and sustain growth opportunities. This book deals with the challenge of how to speed up innovation and entrepreneurial initiatives to sustain corporate growth, by focusing on developing the necessary leadership competencies.
ENGLISH

Managing Ehealth - From Vision To Reality

121,66€ + 10% CARD

free shipping

 This book constitutes an excellent source of information for gaining a better understanding of information technologies in healthcare; for reviewing how healthcare will change as a consequence; and how to manage these changes in order to realise eHealth's full potential in creating value for patients, professionals and the system as a whole.
ENGLISH

Leadership Development In A Global World - The Role Of Companies And Business Schools

35,76€ + 10% CARD

 Global companies are facing a new, pressure to develop leaders with global mindsets. The war for managerial talent has never been so intense. Companies and business schools need not only to fine tune practices and models, but redesign current paradigms and create more effective and sustainable ways to invest in leadership development.
ENGLISH

Leadership Development In A Global World - The Role Of Companies And Business Schools

60,82€ + 10% CARD

free shipping

 Global companies are facing a new, pressure to develop leaders with global mindsets. The war for managerial talent has never been so intense. Companies and business schools need not only to fine tune practices and models, but redesign current paradigms and create more effective and sustainable ways to invest in leadership development.
ENGLISH

Management Ethics - Placing Ethics At The Core Of Good Management

by D. Mele

52,99€ + 10% CARD

 The recent financial crisis has awakened a renewed sensibility to ethics in business and management, and an increasing interest in a better understanding of how ethics and economics are intertwined. Managers and executives must understand not just the moral value of ethical behaviour, but also how this can strengthen and benefit the organization.
ENGLISH

Global Trends - Facing Up To A Changing World

by A. Done

59,61€ + 10% CARD

 Looks at the bigger picture, and the future trends that are going to affect the global business world over the next few years. The author analyses traditional themes such as technology and sustainability but also takes into consideration the effects of developments in other areas such as health, education and demographics
ENGLISH

Management Ethics - Placing Ethics At The Core Of Good Management

by D. Mele

74,34€ + 10% CARD

free shipping

 The recent financial crisis has awakened a renewed sensibility to ethics in business and management, and an increasing interest in a better understanding of how ethics and economics are intertwined. Managers and executives must understand not just the moral value of ethical behaviour, but also how this can strengthen and benefit the organization.
ENGLISH

Global Trends - Facing Up To A Changing World

by A. Done

60,82€ + 10% CARD

free shipping

 Looks at the bigger picture, and the future trends that are going to affect the global business world over the next few years. The author analyses traditional themes such as technology and sustainability but also takes into consideration the effects of developments in other areas such as health, education and demographics
ENGLISH

Future Of Leadership Development - Corporate Needs And The Role Of Business Schools

59,61€ + 10% CARD

 The current financial crisis highlights the need to rethink business leadership and the role of business schools in helping firms develop the leaders of the future. This book brings together the perspectives of deans of top international business schools,Â and the views of CEOs and senior business leaders.
ENGLISH

The Essential Financial Toolkit - Everything You Always Wanted To Know About Finance But Were Afraid To Ask

by J. Estrada

81,10€ + 10% CARD

free shipping

 Math and jargon make essential financial concepts seem intimidating, but that is simply because most books do not have the goal of being accessible to interested readers â€" this book does. In ten easy-to-read chapters, it explains all the essential financial tools and concepts, fully illustrated with real-world examples and Excel implementations.
ENGLISH

The Future Of Leadership Development - Corporate Needs And The Role Of Business Schools

60,82€ + 10% CARD

free shipping

 The current financial crisis highlights the need to rethink business leadership and the role of business schools in helping firms develop the leaders of the future. This book brings together the perspectives of deans of top international business schools,Â and the views of CEOs and senior business leaders.
ENGLISH

The Future Of Management In An Ai World - Redefining Purpose And Strategy In The Fourth Industrial Revolution

47,30€ + 10% CARD

free shipping
ENGLISH

How To Get Things Right - A Guide To Finding And Fixing Service Delivery Problems

by Beatriz Munoz-Seca

40,55€ + 10% CARD

free shipping
ENGLISH

The Future Of Management In An Ai World - Redefining Purpose And Strategy In The Fourth Industrial Revolution

47,30€

free shipping

OUT OF STOCK OR NOT AVAILABLE
ENGLISH

Strategy And Sustainability - A Hardnosed And Clear-Eyed Approach To Environmental Sustainability For Business

by Mike Rosenberg

60,82€

free shipping

OUT OF STOCK OR NOT AVAILABLE

 Despite much attention given to the topic over the last 50 years, business and environmental sustainability are not natural bedfellows. Strategy and Sustainability encourages readers to move beyond the hype and takes a pro-business, fact based point of view, recognizing the complexity of the issues and the strategic choices businesses can make.
ENGLISH

Public Service Media And Policy In Europe

by Karen Donders

OUT OF STOCK OR NOT AVAILABLE

 An in-depth account of EU policies in the area of public service broadcasting, focusing mainly on the application of the European State aid rules. The book discusses when, how and with what impact the European Commission deals with public service broadcasting.
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