Capa do artigo Using Information To Develop A Culture Of Customer Centricity

Using Information To Develop A Culture Of Customer Centricity

Customer Centricity, Analytics, And Information Utilization

by Abie (Chief Technology Officer, Air Communications Llc, Silver Spring, Md, Usa) Reifer e David (President, Knowledge Integrity Incorporated, Silver Spring, Md, Usa) Loshin
language: english
Publisher: ELSEVIER SCIENCE & TECHNOLOGY, November of 2013 ‧
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Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

Using Information To Develop A Culture Of Customer Centricity

Customer Centricity, Analytics, And Information Utilization

by Abie (Chief Technology Officer, Air Communications Llc, Silver Spring, Md, Usa) Reifer e David (President, Knowledge Integrity Incorporated, Silver Spring, Md, Usa) Loshin

Property Description
ISBN: 9780124105430
Publisher: ELSEVIER SCIENCE & TECHNOLOGY
Release Date: November of 2013
Language: English
Dimensions: 151 x 227 x 6 mm
Cover: Softcover
Pages: 108
Format: Book
Collection: Penguin Classics
Categories: Books in English > Management > Management and Organization
EAN: 9780124105430

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DAVID (PRESIDENT, KNOWLEDGE INTEGRITY INCORPORATED, SILVER SPRING, MD, USA) LOSHIN

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