Capa do artigo The Itsm Process Design Guide

The Itsm Process Design Guide

Developing, Reengineering, And Improving It Service Management

by Donna Knapp
language: english
Publisher: J ROSS PUBLISHING, August of 2010 ‧
OUT OF STOCK OR NOT AVAILABLE
Sell ​​your book
A guide that closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. It is a reference source for the Certified Process Design Engineer qualification and has been endorsed by The APM Group as a complimentary qualification for the ITIL Qualification Scheme.

The Itsm Process Design Guide

Developing, Reengineering, And Improving It Service Management

by Donna Knapp

Property Description
ISBN: 9781604270495
Publisher: J ROSS PUBLISHING
Release Date: August of 2010
Language: English
Dimensions: 210 x 295 x 15 mm
Cover: Softcover
Pages: 248
Format: Book
Collection: Acoustics: Information & Communications
Categories: Books in English > Management > Management and Organization
Books in English > Others
EAN: 9781604270495

BOOKS FROM THE SAME COLLECTION

SEE MORE TITLES FROM THIS COLLECTION

DONNA KNAPP

SEE MORE TITLES BY THIS AUTHOR