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Strategic Service Management
Beyond The Moment Of Truth
language: english
Publisher:
ELSEVIER SCIENCE & TECHNOLOGY, November of 1990 ‧
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SYNOPSIS
Features case studies from a wide variety of industries, both in the private and public sector, that focus on the main areas of strategic service management approach: creating competitive strategies for a service oriented business; and the process of successful and accelerated strategy implementation.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780080377520 |
| Publisher: | ELSEVIER SCIENCE & TECHNOLOGY |
| Release Date: | November of 1990 |
| Language: | English |
| Cover: | Hardcover |
| Pages: | 144 |
| Format: | Book |
| Collection: | Best Of Long Range Planning Series - First Series |
| Categories: |
Books in English
>
Management
>
Management and Organization
Books in English > Others |
| EAN: | 9780080377520 |
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