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Service Operations Management
language: english
Publisher:
Arcler Education Inc, November of 2019 ‧
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SYNOPSIS
Provides an introduction to service operations management, customer experience and satisfaction. The book discusses improvements to service processes and networking and technology. Also discussed is performance management, strategic changes and their management, and innovations and their relationship to service development.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781774072899 |
| Publisher: | Arcler Education Inc |
| Release Date: | November of 2019 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 225 |
| Format: | Book |
| Categories: |
Books in English
>
Economics, Finance and Accounting
>
Economy
Books in English > Others |
| EAN: | 9781774072899 |
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