Capa do artigo Service Management

Service Management

Strategy And Leadership In Service Business

by Richard Normann
language: english
Publisher: JOHN WILEY & SONS INC, October of 2000 ‧
OUT OF STOCK OR NOT AVAILABLE
Sell ​​your book
In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations.

Service Management

Strategy And Leadership In Service Business

by Richard Normann

Property Description
ISBN: 9780471494393
Publisher: JOHN WILEY & SONS INC
Release Date: October of 2000
Language: English
Cover: Softcover
Pages: 256
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Management > Human Resources
EAN: 9780471494393

RICHARD NORMANN

SEE MORE TITLES BY THIS AUTHOR