Quality Management For It Services

Perspectives On Business And Process Performance

by Claus-Peter Praeg e Dieter Spath
language: english
Publisher: IGI GLOBAL, October of 2010 ‧
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This book gives both scientists and practical experts an insight into the many different facets of IT service quality management--Provided by publisher.

Quality Management For It Services

Perspectives On Business And Process Performance

by Claus-Peter Praeg e Dieter Spath

Property Description
ISBN: 9781616928896
Publisher: IGI GLOBAL
Release Date: October of 2010
Language: English
Dimensions: 216 x 280 x 20 mm
Cover: Hardcover
Pages: 350
Format: Book
Collection: Remarkable People
Categories: Books in English > Management > Management and Organization
EAN: 9781616928896