Lean Six Sigma For Service

How To Use Lean Speed And Six Sigma Quality To Improve Services And Transactions

by Michael L. George
language: english
Publisher: McGraw-Hill QDR, July of 2003 ‧
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Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.

Lean Six Sigma For Service

How To Use Lean Speed And Six Sigma Quality To Improve Services And Transactions

by Michael L. George

Property Description
ISBN: 9780071418218
Publisher: McGraw-Hill QDR
Release Date: July of 2003
Language: English
Dimensions: 162 x 234 x 24 mm
Cover: Hardcover
Pages: 300
Format: Book
Categories: Books in English > Management > Management and Organization
EAN: 9780071418218