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Integrated Measurement - Kpis And Metrics For Itsm
A Narrative Account
language: english
Publisher:
IT GOVERNANCE PUBLISHING, May of 2013 ‧
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SYNOPSIS
A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational level
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781849283830 |
| Publisher: | IT GOVERNANCE PUBLISHING |
| Release Date: | May of 2013 |
| Language: | English |
| Dimensions: | 140 x 213 x 15 mm |
| Cover: | Softcover |
| Pages: | 186 |
| Format: | Book |
| Collection: | Ignite |
| Categories: |
Books in English
>
Computing
>
Other Applications
|
| EAN: | 9781849283830 |
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