Integrated Measurement - Kpis And Metrics For Itsm

A Narrative Account

by Daniel Mclean
language: english
Publisher: IT GOVERNANCE PUBLISHING, May of 2013 ‧
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A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational level

Integrated Measurement - Kpis And Metrics For Itsm

A Narrative Account

by Daniel Mclean

Property Description
ISBN: 9781849283830
Publisher: IT GOVERNANCE PUBLISHING
Release Date: May of 2013
Language: English
Dimensions: 140 x 213 x 15 mm
Cover: Softcover
Pages: 186
Format: Book
Collection: Ignite
Categories: Books in English > Computing > Other Applications
EAN: 9781849283830